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The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an exceptional customer experience across phone, email, chat, and other customer communication channels. The team supports customers across multiple time zones, requiring the Supervisor to ensure appropriate service and leadership coverage across an extended range of business hours.
This role provides...
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The Coating Technician, Level II is responsible for the coating of optical components and maintenance of certain equipment under the direction of their supervisor or manager.
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A coating cleaner prepares all optics for coating by using documented methods and limits, including inspection, and cleaning and to load and unload tooling jigs. This is a second shift position and the hours are 3:00pm - 1:30am, Monday through Thursday.
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Edmund Optics is seeking a Senior Director of Artificial Intelligence to lead the strategy, development, and deployment of AI initiatives across the organization. This role will define the enterprise AI roadmap, and build and mentor a high-performing team. This role will partner with the continuous improvement team to determine areas within the organization that can benefit the most from AI, as well as working with the analytics team on the development and rollout of AI-driven solutions for Edmund Optics. This role will partner with engineering, manufacturing, sales, and IT leadership to embed AI into core business processes. The ideal candidate combines deep technical expertise with strong...
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The Coating Technician, Level I is responsible for the front end and back end of the coating production process as well as some aspects of coating machine maintenance. The Coating Technician, Level I performs their duties under the direction of their supervisor or manager.
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The Solutions Engineer I – Imaging Optics serves as a technical liaison between managed Imaging customers, internal sales teams, and Edmund Optics’ global manufacturing and assembly sites for custom or modified optical components and imaging assemblies. This role provides technical sales support for managed and key unmanaged accounts, with a primary focus on evaluating imaging-related RFQs, confirming technical and business feasibility, supporting market-competitive pricing, and helping close custom imaging opportunities.
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Solutions Support Engineers at Edmund Optics (EO) work within the Advanced Manufacturing Division (AMD) of the Sales team and are responsible for directly interfacing with customers who are interested in learning more about EO’s custom manufacturing capabilities. Solutions Support Engineers perform job functions such as reviewing incoming custom requests for quote (RFQs), determining initial technical and business feasibility of such requests, and working with Solutions Engineers to establish market-competitive pricing and closing the sale.
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The Quality Technician III works with Manufacturing, Quality, and Quality Engineering to continuously improve quality performance ensuring compliance with quality standards. This role performs a variety of quality control inspections on products, materials, components and parts at various stages of the production process to ensure compliance with quality and reliability standards, and to ensure effective inspection and testing procedures are implemented.
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We are seeking a motivated and detail-oriented Sales Operations & Enablement Analyst to join our Global Sales Operations team. This entry-level role is ideal for someone with strong analytical skills, a passion for process improvement, and a desire to support a fast-paced global sales environment. The ideal candidate will contribute to the reporting needs of the global sales team, support ongoing sales operations and enablement efforts, and collaborate with cross-functional stakeholders to drive continuous improvement initiatives.
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The Director of Inventory Planning & Optimization leads the company’s global inventory strategy while remaining closely engaged in the analytical and planning work that drives decision-making. This role requires a highly analytical leader who is comfortable working with data, exploring models, and guiding the development of insights in a hands-on and collaborative way. The Director partners closely with Operations, Finance, and Executive Leadership to balance service levels, cost, and risk across the supply chain while driving continuous improvement in inventory performance. As the organization continues to evolve its analytics capabilities, this individual will play a key role in...
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The Quality Engineer – Level II is an experienced quality professional responsible for independently executing and improving quality assurance processes across manufacturing and inspection operations. This role applies advanced quality tools, statistical methods, and systems thinking to ensure compliance with the Quality Management System and to drive measurable improvements in product quality, process capability, and operational efficiency.
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The primary responsibility of the Senior Process Engineer’s (SPE) is to support Engineering activity within the Ion Beam Sputtering (IBS) Coating Cell of our Florida facility. The SPE will support both ongoing Production - with custom coating designs, fixtures and process troubleshooting – as well as R&D activities, to develop new processes and materials for advanced product requirements. This person will have ownership of the IBS Deposition Systems together with all associated metrology, having responsibility for its maintenance, upkeep, documentation and training. IBS equipment is typically used for optical coatings that have hundreds of layers and run over multiple days, so...